Tuesday, July 17, 2018
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  1. Try logging in with your first initial and last name.
  2. Use the Forgot Password option at the bottom of the login screen to have your password e-mailed to you.
  3. If this option does not work, e-mail vol@truevalue.com



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California Proposition 65 (“Prop 65”) Compliance Minimize

Dear Vendor Partner:

New amendments to Prop 65 that go into effect August 30, 2018 address internet purchases, specifically requiring the Prop 65 warning to be prominently displayed to a purchaser in California prior to completing the purchase online.

Look for an email form your True Value team regarding Prop 65 compliance. True Value is now collecting the Prop 65 warnings for each of your products so we can continue selling them online and though our catalogs.

If you have not received a Prop 65 Compliance email in connection with your products, we may have incorrect contact information on file for your business. Contact you True Value team as soon as possible.


Special Accounting Close Minimize

To: True Value Trading Partners

As you should all be aware, in March we announced a strategic partnership with ACON that helps us accelerate our growth strategy. True Value has completed a financial month-end close to coincide more closely with the finalization of that deal. More specifically, we closed April financials on April 14, 2018. The result of that special close will change the following information posted to the Vendor Scorecard on VendorsOnline:

• Scorecard month of April 2018 will include any receipts posted between April 1, 2018 and April 14, 2018.

• Scorecard month of May 2018 will include any receipts posted between April 15, 2018 and May 26, 2018.

As a result, the month of April will appear as a 2 week month while May will appear as a 6 week month. By the end of May, everything should be reconciled and June should be back to business as usual. You will need to remember that debits posted for April (on about June 20th) may appear smaller than a normal month, and debits posted for May (on about July 20th) may appear larger.

If you have any questions, please contact the Supplier Performance Team at scorecard@truevalue.com .

PO Projections Minimize
PO Projections by Item and PO Projections by RDC have moved.  Now, you can find them under Retail Workbench


On the blue barInventory>>Retail Workbench.  Once there, select your vendor number.


UPS & FedEx Shipments into the True Value RDCs Minimize

Vendors with Collect Freight terms:

  • Any shipment routed via FedEx by Schneider must be shipped prepaid into the True Value RDC. The FedEx Ground or UPS Ground shipping charges should be added as a line item on your invoice to True Value. The following criteria must be adhered to:

o    The charges to True Value should not exceed $100 per shipment.

If the charges will exceed this amount, the supplier is responsible for contacting Schneider at 920-592-4288 for alternate routing instructions.

o    The shipment must be 10 cartons or less.

-  Small cartons can be master packed but must be indicated on the carton.  

  Vendors with Prepaid Freight terms:

  • All FedEx or UPS shipments should be shipped prepaid.

o    The shipment must be 10 cartons or less.

-  Small cartons can be master packed but must be indicated on the carton.

 Regardless of your freight terms, any shipment sent collect via FedEx or UPS into the True Value RDC will be subject to a financial penalty.

Announcement Regarding Changes to the Authorized Carrier Program
April 16, 2018
Dear Valued Supplier Partner,
True Value has recently completed changes to the Less Than Truck Load Authorized Carrier program. This communication is intended to notify supplier partners of these changes, and provide revised routing instructions for all LTL shipments inbound to the True Value Regional Distribution Centers (RDC’s).
Please see the below True Value LTL Authorized Carrier Routing Guide for further information. Enforcement of this revised routing guide will begin on 7/1/18.
Thank you in advance for compliance with this program. For questions concerning the True Value Authorized Carrier Program, please contact True Value Corporate Transportation at 773-695-5000.

Authorized Carrier Change Announcement

True Value LTL Authorized Carrier Routing Guide


 Attention Internet Explorer Version 8 & Higher Users:

To receive the best experience using our new Vendors On Line (VOL) you may need to activate your browser’s compatibility mode, especially when using E-Invoice/E-ASN, VMD and Market pages.

After you log in:

  •  Locate your URL address line (usually near the top of the browser page).
  • Select the icon that looks like a document torn in half immediately to the right.
  • Reveiw the Trouble Shooting Guide for additional tips.

 If you need further assistance, please email vol@truevalue.com or call 773.695.5809.



 Existing True Value Vendor

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