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Announcement

Vendor Invoice Submission & Payment Status - Sunday, April 27, 2025

Thank you for your continued partnership, and we're pleased to share we have key updates on your top administrative questions for doing business with True Value. Below, you’ll find details on invoice submission and payment status checks, how to contact True Value Shared Services, sales and use tax certificates, and our W9.

Vendor Invoice Submission & Payment Status Notification

Please share this information with anyone on your team who needs it, and please reach out to your True Value partner with any questions or to manage your contact information

Charity Classic Update - Monday, March 31, 2025

Click 'Read More...' to view Charity Classic update.

True Value News

Vendor Performance Scorecard Update

With the recent transition of new ownership, True Value is pausing our Vendor Scorecarding and Compliance Fine program through June 2025. Any pending compliance charges may be disregarded as these will be automatically waived.

Monthly Scorecard and select your vendor number.

The Financial Scorecard may be found under Inventory>Retail Workbench>Scorecard. The financial scorecard provides metrics to aid in the planning of True Value demand and is refreshed on the 10th of each month. For more information about this report click here.

Sales Reports may be found under Inventory>Retail Workbench>Reports.

Thank you for your continued support of our performance standards.

Update: Transportation Management System (TMS) Provider (10/1/2024)

Dear Vendor Partner,

We are excited to announce as of 10/1/2024, we have transitioned to RXO as our third-party TMS. This change is part of our ongoing commitment to enhancing our transportation services and improving efficiency.

To familiarize yourself with RXO and ensure a smooth transition, please visit the VOL > Transportation tab, where you will find the link to RXO along with additional resources related to your transportation needs.

If you have any questions or require further assistance, please don’t hesitate to contact Transporation@Truevalue.com.

Thank you for your partnership as we move forward together!

Thanks

Inbound Transportation Team