Friday, April 16, 2021
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Effective March 1, 2021: 'Payables' will reflect as 'Invoices & Payments', 'Credit' will reside under 'Invoices & Payments'
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CREDIT will display under INVOICES & PAYMENTS

COMING THIS MONTH: Vendors will be provided access to True Value’s Oracle Supplier Portal in late March. The Supplier Portal is designed to provide you with direct access to your financial information in real time, within a secure and responsive web portal.

For more information regarding the Oracle application click here.

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News thumbnail Vendor Performance Scorecard Update

March 2021 vendor performance scorecard and non-compliance charges are now finalized and posted under Scorecard on the blue ribbon. Prior to True Value processing the MSC performance debit invoice, you have until May 6, 2021 to review the proposed performance charges.

If you wish to appeal any charges, contact either your Inventory Planner or the Supplier Performance team at

After the 30 day window has closed and a MSC debit has been processed charges can no longer be appealed or reversed.  The 30-day period to appeal non-compliance charges will be enforced!

To view your performance scorecard and proposed non-compliance charges, please go to

Monthly Scorecard and select your vendor number.

The Financial Scorecard may be found under Inventory>Retail Workbench>Scorecard. The financial scorecard provides metrics to aid in the planning of True Value demand and is refreshed on the 10th  of each month. For more information about this report click here.

Thank you for your continued support of our performance standards.

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