Tuesday, December 10, 2024
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News thumbnail Vendor Performance Scorecard Update

October 2024 vendor performance scorecard and non-compliance charges are now finalized and posted under Scorecard on the blue ribbon. Prior to True Value processing the MSC performance debit invoice, you have until December 6, 2024 to review the proposed performance charges.

If you wish to appeal any charges, contact either your Inventory Planner or the Supplier Performance team at  scorecard@truevalue.com.

After the 30 day window has closed and a MSC debit has been processed charges can no longer be appealed or reversed.  The 30-day period to appeal non-compliance charges will be enforced!

To view your performance scorecard and proposed non-compliance charges, please go to

Monthly Scorecard and select your vendor number.

The Financial Scorecard may be found under Inventory>Retail Workbench>Scorecard. The financial scorecard provides metrics to aid in the planning of True Value demand and is refreshed on the 10th  of each month. For more information about this report click here.

Sales Reports may be found under Inventory>Retail Workbench>Reports. 

Thank you for your continued support of our performance standards.

  
Update: Transportation Management System (TMS) Provider (10/1/2024) Minimize

Dear Vendor Partner,

We are excited to announce as of 10/1/2024, we have transitioned to RXO as our third-party TMS. This change is part of our ongoing commitment to enhancing our transportation services and improving efficiency.

To familiarize yourself with RXO and ensure a smooth transition, please visit the VOL > Transportation tab, where you will find the link to RXO along with additional resources related to your transportation needs.

If you have any questions or require further assistance, please don’t hesitate to contact Transporation@Truevalue.com.

Thank you for your partnership as we move forward together!

Thanks

Inbound Transportation Team

  
Need Help? Minimize

Please use the below form link to send a Vendor inquiry request.

https://truevaluecompany.com/vendor-inquiry

  
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