PROGRAM TERMS
True Value offers two vendor programs. A warehouse (WHSE) vendor is a supplier who ships items to one or more True Value Regional
Distribution
Centers (RDC). True Value houses the inventory and ships to their customers. A Direct Ship or Drop Ship (DS) vendor is a supplier who ships items
directly to customers (or stores). Many of True Value’s vendors offer both a Warehouse and Direct Ship program.
Information supplied for either warehouse or direct ship program is at the individual purchase order level. Questions regarding your program terms? Please contact your Product Merchant.
WAREHOUSE PROGRAM (if applicable)
DIRECT SHIP PROGRAM (if applicable)
Please select appropriate values for at least one of the Program Terms !
DIRECT SHIP DEFECTIVE ALLOWANCE
(required if participating in Direct Ship Program)
True Value Company has two types of defective claim programs in place for our Vendors and Retailers. Both policies are structured to eliminate costs for our Vendors
as True Value Company processes and handles the individual Retailer claims. Choose the policy that applies to your Direct Ship Program. The Defective Allowance for Warehouse program is handled at the individual item/SKU level.
Please Select Defective Allowance Policy !
PRIMARY VENDOR CONTACT INFORMATION
The individual designated as the primary contact will receive information regarding the vendor set-up request along with access to the various True Value applications
needed to complete the set-up process. This individual will also be responsible for granting access to others in their organization to these applications.
REQUIRED ATTACHMENTS
Please complete and upload all of the documents listed below